Cspuerh Tea Club Subscription FAQs

When will you charged the subscription?

The same day as when the initial subscription was made.

When will you send the package?

Tea club subscription order will be fulfilled by our warehouse in Canada. We will ship your order in the next three days after you pay for your subscription. 

How long is the shipping time?

We use "Small Packet International Air" from Canada Post. According to the instruction from Canada Post, it will take 12+ business days. 

Do you offer tracking?

The "Small Packet International Air" doesn't offer tracking according to guideline from Canada Post. If you haven't received your package in 2 months, please send us an email to admin@cspuerh.com. We will verify with Canada Post and send you a new one if the package has lost.